Privacy Policy

At 1u2win Casino, we recognise the importance of protecting the personal data of all individuals who engage with our services. We are fully committed to handling your personal information lawfully, fairly, and transparently. This Privacy Policy outlines how we collect, process, use, and safeguard your personal data. We encourage you to read this policy carefully to understand your rights and our responsibilities in relation to your data.

Data Processing

1u2win Casino processes personal data strictly in accordance with applicable laws and regulatory requirements. Such data processing is essential for ensuring the security, integrity, and functionality of our gaming platform.

In summary, the processing of personal data at 1u2win Casino serves the following core purposes:

To enable account creation, management, and user authentication.
To ensure compliance with legal and regulatory obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
To maintain the security and integrity of our systems and services.

These processing activities are fundamental to delivering a secure and compliant gaming environment for all users.

Collection of Information

To provide our services effectively and comply with legal obligations, 1u2win Casino collects various categories of personal data. This collection is strictly limited to what is necessary for operational, security, and legal purposes.

The categories of data collected may include:

Registration and Communication Data: Information such as name, date of birth, contact details, and any data shared during registration or communication with our support team.
Interaction Records: Records of correspondence via email, live chat, or telephone for quality assurance and compliance purposes.
Transaction and Usage Data: Data related to financial transactions, gaming activity, and site usage patterns.
Compliance Documentation: Documents required for identity verification, age verification, and compliance with regulatory requirements.

All data collected is handled confidentially and in accordance with data protection laws.

Usage of Information

The personal data collected by 1u2win Casino is used exclusively for purposes that are necessary, legitimate, and lawful. We do not use your personal data in any manner inconsistent with this policy.

Specifically, we may use your personal data to:

Facilitate and process deposits, withdrawals, and other transactions.
Deliver gaming services and customer support.
Conduct verification and compliance checks required by law.
Send service-related communications or marketing materials, where permitted by law or with your consent.
Ensure compliance with applicable legal obligations, including anti-fraud and anti-money laundering measures.
Analyse data for statistical and operational improvements.

Such use of personal data ensures that our services remain secure, reliable, and compliant.

Marketing Communications

1u2win Casino may, where permitted by applicable law or with your explicit consent, use your personal data for marketing purposes. This includes the provision of information about promotions, new services, or updates relevant to your gaming experience.

Important points regarding marketing communications include:

You have the right to withdraw consent for marketing communications at any time without affecting the lawfulness of processing carried out before such withdrawal.
Opting out of marketing communications can be done through account settings or by contacting our support team.
We will not share your personal data with third parties for marketing purposes without your explicit consent.

We respect your preferences regarding the receipt of marketing information and will act promptly on any requests to opt out.

Disclosure of Information

1u2win Casino does not sell or lease personal data to third parties. However, there are circumstances in which disclosure of personal data is necessary to deliver our services or fulfil legal requirements.

Your personal data may be shared in the following contexts:

Within Our Corporate Group: To ensure efficient management and operation of our services.
With Trusted Partners: For purposes including payment processing, identity verification, and regulatory compliance.
With Regulatory Authorities: Where disclosure is required by law or for the protection of our legal interests.

All data shared externally is subject to strict confidentiality and data protection obligations to ensure it remains secure and used only for lawful purposes.

Data Security and Retention

1u2win Casino applies robust technical and organisational measures to ensure the security and confidentiality of personal data. We remain vigilant against unauthorised access, alteration, disclosure, or destruction of your personal information.

Key aspects of our security and retention practices include:

Implementation of advanced encryption technologies and secure data storage solutions.
Regular reviews and testing of our security infrastructure.
Retention of personal data only for as long as necessary to fulfil legal and regulatory obligations, including a minimum of five years following account closure in compliance with anti-money laundering laws.

Our commitment to data security reflects our dedication to maintaining the integrity and trustworthiness of our services.

Cookies and Tracking

1u2win Casino uses cookies and similar tracking technologies to improve website functionality, enhance user experience, and support analytical and marketing purposes.

In particular, cookies may be used to:

Facilitate website navigation and improve user experience.
Analyse website traffic and usage patterns for service improvements.
Support security measures and fraud prevention efforts.

Users can manage or disable cookies through their browser settings; however, this may affect the functionality of certain features on our website.

Your Rights and Contact Information

Under applicable data protection laws, you have specific rights concerning your personal data. 1u2win Casino is committed to ensuring that you can exercise these rights promptly and effectively.

Your rights include:

Access to your personal data and the right to request its correction or deletion where applicable.
The right to restrict or object to processing under certain circumstances.
The right to data portability, where applicable.
The right to lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.

If you wish to exercise any of your rights or have questions regarding this Privacy Policy, please contact our Data Protection Officer via the contact information provided on our website.

This Privacy Policy represents our commitment to protecting your personal information and ensuring compliance with all relevant data protection regulations. We encourage all users to review this policy regularly to remain informed of any updates or changes.